Privacy Policy

Last Updated: [August, 2025]

Voltra Home Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with our website, forms, or services:

Name, email address, phone number, and mailing address (when you submit forms or inquiries).

Payment details (processed securely through trusted third-party providers like Stripe/PayPal — we never store your full card information).

Technical information such as your IP address, browser type, and device (collected through cookies or analytics).

Information about your home electrical system when booking installation consultations.

2. How We Collect Information

We collect information in the following ways:

Directly from you when you fill out a form, request a quote, or make a purchase.

Automatically when you browse our site (cookies, analytics).

Through our services when you schedule an installation or consultation.

3. Why We Collect Information

We use your information to:

Provide and deliver our products and services.

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Process payments and send invoices.
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Schedule and complete electrical consultations and installations.

Respond to questions and provide customer support.

Improve our website and offerings through analytics.

Send you important updates, receipts, or service-related communications.

4. Sharing Your Information

We do not sell or rent your personal information.
 We may share it only with:

Service providers (e.g., payment processors, electricians, shipping/delivery partners).

Legal or regulatory authorities if required by law.

5. Cookies & Tracking

Our website uses cookies and analytics tools to understand traffic and improve user experience. You can disable cookies in your browser, but some features may not work properly.

6. Data Security

We take steps to protect your personal information, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you.

Ask us to correct or delete your information.

Opt out of marketing emails at any time.

For EU (GDPR) and California (CCPA) users, additional rights may apply. Contact us for details.

8. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of those sites.

9. Data Retention

We keep your personal information only as long as needed to provide services, comply with legal obligations, or resolve disputes.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us at:

Voltra Home Inc.
 info@voltrahome.com
 (250) 864-2647